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  1. Oct 2021
    1. 4 principles of courtesy

      Wow! --- These 4 examples definitely got my attention! They surpass the bounds of protocol into abject rudeness and agression. Their messages are overt and there is no doubt as to their intentions. I learned during my time in ToastMasters International to "never" lose one's tempter when addressing an audience even if you are right. Why? Because the audience acts as a "pack" and will feel sorry for the person being insulted or berated. In all four cases, the aggressors are the losers!

      Source author: Marie Betts-Johnson mbj@ipicalifornia.com

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