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- Oct 2021
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learn.diplomacy.edu learn.diplomacy.edu
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4 principles of courtesy
Wow! --- These 4 examples definitely got my attention! They surpass the bounds of protocol into abject rudeness and agression. Their messages are overt and there is no doubt as to their intentions. I learned during my time in ToastMasters International to "never" lose one's tempter when addressing an audience even if you are right. Why? Because the audience acts as a "pack" and will feel sorry for the person being insulted or berated. In all four cases, the aggressors are the losers!
Source author: Marie Betts-Johnson mbj@ipicalifornia.com
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