1-Frontline negotiation --- This module should be expanded to include negotiations that happen in the fields (‘Frontline negotiation’ in the ICRC jargon) outside fancy places like government offices, Palais des Nations or five-star hotels, and beyond the traditional access negotiation theme. Whilst the general negotiation theory still applies, this type of negotiation requires conflict resolution and other soft skills. Moreover, the outcome of such negotiation is not necessarily in written format.

Source author: Ivy Susanti ivysusanti@gmail.com