“Third ear” --- Ilana Zohar in her article, “Art of negotiation” Leadership skills required for negotiation in time of crisis (2015) states:

“Listen for What the Other Person Really Wants to Say, But Does not - The third ear involves listening for the essence of things. A useful reminder is to use the "e" and "a" and "r" of "ear" :explore what is not clear, acknowledge what is understood, then respond.”

Source author: Katlego W. Phele phelekatlego@gmail.com