Accountability to Affected Population --- Social media may have enhanced the accountability to affected population through the comments/DM/likes feedback system. It also forced organisations to move from complex language to simplistic and concise language. I'm sure we have all read five page emails that could have been a single paragraph, unfortunately in the humanitarian world we often fall in the trap of talking and writing too much.

Source author: Marwa Shabbar marwashabbar@yahoo.com.au