Identifying Emotions --- Fear is one of the strongest emotions and motivators. If you enter a situation afraid of one of the possible outcomes you will not be able to make optimal decisions. The first step in dealing with fear is to be aware of it . The second step is to manage it, including becoming comfortable with the outcome, minimizing its possibility and creating other alternatives. The final step, for negotiators with high emotional intelligence, is to be able to pick up on another party's fear and adjust accordingly.

Source author: Emmanuel Henry Pierre manniepierre@hotmail.com