trust is key --- In the offline world, it is easier and safer for one to go to an ATM machine at a local bank to transact money with another bank customer standing in line awaiting his/her turn to do business than conducting online transaction alone on a computer or mobile device knowing that some hacker is "openly" seeking to steal your password or using a program or device to check your keystrokes - all in an attempt to openly rob you. Trust therefore is absolutely critical in e-commerce. The question therefore becomes: who or what should I trust? the system, firewalls, proper cyber hygiene?

Source author: Bennette Thomas thomasb@dominica.gov.dm