Public Services --- The pandemic has clearly shown that online public services are not protected enough and in order for public administration to regain trust among citizens and encourage them to transition to online services it is necessary to provide and showcase how data and services are protected.

The lack of trust in digital public services could slow down digitalisation processes and attempts, e.g. online voting, tax declaration applications etc.

Source author: Andrin Schwere andrin.schwere@eda.admin.ch