Institutionnal memory!!! --- This is such an interesting point. We all know that organisations forget what works best in programs -what about in certain HD moments? Have people learnt from previous comparable situations? At the British Red Cross we have a great archive with loads of interesting documents on historical HD -which of course we have little time to consult -but there have been several moments (most recently, the mass evacuations from Afghanistan) where we would have benefited from past experience. Has anyone been able to dig that deep in their HD experience?

Source author: Etienne Berges etienneberges@redcross.org.uk