Institutional Memomey (how to benefit?) --- Building upon Jaime and Etienne's notes, my experience is that organisations mostly tend to disregard institutional memories and lessons learned as they believe that the result would change with attempting the same thing (without revising the modality and approach).<br /> Perhaps organisations should invest in creating a culture of benefiting from institutional memory.

Source author: Seyedeh Sepideh Seyed Asgari asgari.spdh@gmail.com