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  1. Mar 2022
    1. soft power

      Risking Trust and Rapport --- Surely Kylea. Frustration and exhaustion lead to actions and behaviours that are new to the other party. This takes away from the negotiator's predictability and integrity, which are key to building and maintaining trust.

      Source author: Seyedeh Sepideh Seyed Asgari asgari.spdh@gmail.com

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