Building Trust --- Taking time at the beginning and including some informal or social side to the process to begin. Many culture respect time to get to know each other. A dive into business fast can be counter-productive, though not everywhere. But worth building a personal relatoinship if possible. I loved the technical of Mo Mowlam, UK Government in North Ireland Good Friday negotations of removing her wig (she was being treated for cancer) - this showed both her own vulnerability and made hte meetings less "formal" somehow.

Source author: Teresa Hanley thanley7@gmail.com