Impact of titles --- Thanks for this discussion, Lessur, Mohamed and Kylea. Knowing of the egos involved and their sensitivities in their own domestic contexts I've always erred on the upside of people when addressing them. Yes, Kylea, we might bolster egos by doing this but if the objective is to get agreement and a result the ego bolstering is an easy price to pay. You do, however, have to make sure that bolstering one person doesn't disaffect others around the table or in that person's team.

Source author: Christopher Lamb christopher.lamb17@gmail.com