a complaint platform --- one can never make unanimity and difference of opinions usually prove to advance a situation but it is true that social media provide opportunity to complain easily, be rude etc... so it should be monitored. I remember a Zoom skoll forum session with the remarkable Dr. Laura Stachel that got completely highjacked, nothing really offensive but they had to close the session and resend a new password.

Source author: Nathalie Caminade nathalie.m.caminade@gmail.com